I really, really needed a new car. My old car had survived the "Stormageddon" of Northern California and that was about it's last leg. My parents had purchased VW's from the dealership in Dublin and had a positive experience. My mom bought her car from Tracy VW a year or so ago, and had a good experience as well. I had a Jetta before my current car. I always liked it and I liked VW's service department. My dad and I headed over to Tracy VW on Saturday around 6PM. It was still pretty rainy and cold, there was like two other people there looking at cars. John was standing in the front and greeted us. I told him the run down - no down payment, no trade in, the amount per month I was trying to stay in. We looked at maybe 8 vehicles, I was interested in a Jetta and then a used Nissan Altima, which I was originally interested in. I test drove both and fell in love with the Altima. We went inside, did the paperwork, you know how car buying goes. It actually went by a lot faster than I thought it would. Maybe the anticipation building of it I was going to be able to get it made it seem to go by quickly. Anyways, we got the numbers of the monthly payments and how much down we needed, per the bank. It all worked out and I drove off with a 2013 Nissan Altima! Charlie, the GM was the one to go over all the paper work. Both him and John were great. Really friendly, not pushy and felt like they were genuinely interested in making sure I was happy with what I wanted...not just to make a sale. Another satisfied transaction with VW!